At The Chocolate Box, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us, whether you’re making a purchase, browsing our site, or contacting us.

 

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

 

• Personal details (name, email, phone number, etc.)
• Shipping and billing information
• Payment details (securely processed through trusted payment providers)
• Website usage information (through cookies and analytics tools)

 

2. How We Use Your Information

We use your information to:

 

• Process and fulfil your orders
• Improve your shopping experience
• Send you promotional offers, newsletters, or product updates (only if you opt-in)
• Respond to your inquiries and provide customer support

 

3. Sharing Your Information

We do not sell or share your personal information with third parties, except as necessary to process your order (e.g., payment gateways, shipping providers) or comply with legal requirements.

 

4. Data Security

We use industry-standard security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

 

5. Your Rights

You have the right to access, update, or delete your personal information. If you’d like to make any changes, please contact us at (insert email).

 

6. Changes to This Policy

We may update this Privacy Policy from time to time, so please review it periodically. Any significant changes will be communicated via our website or through direct communication.